Customer Testimonials

Mr. Harris,

I think it is very important to let you know when a person who represents your company is truly outstanding. Please commend and recognize Michael for his most excellent, prompt, professional, and courteous forward facing customer service and interaction. He has been a pleasure to deal with, and his integrity has been foremost.  It is not often that I recommend a contractor because everyone has their own expectations and experiences in the end with the workmanship and quality of the job or its scope. However, I have taken the lead and recommended Michael to at least three close friends, and I am glad to say that everyone he has come in contact with speaks highly of him.

As the President and Owner of Town and Country, you have the ability to reward and recognize your employees. Please think about doing so for Michael. I hope he continues to be of great service to you and he garners the rewards his efforts deserve.

I am looking forward to getting this project completed on time and within the dollar parameters on the contract. I don’t think it would have been possible without Michael overseeing the process.

Seth Miller, Plano, Texas

 

Dear Mr. Harris:

I am happy to write this letter expressing my pleasure with the work Town and Country Roofing has done for me. Everything was handled professionally and all of the work proceeded in a timely manner. Your team was always available to answer any questions we had and to assure we were completely satisfied.

I especially want to highlight the professionalism of your employees. Bryan Grizzle was extremely helpful with my decision on the right roof. I know I wore him out choosing the right shingle color, but he never hesitated to help, and was always willing to assist in any way he could. I also want to thank Pam Fuller who was exceptionally effective in my dealings with the insurance companies. Overall, the effort of your team made getting a new roof painless.

I am pleased to recommend your company to anyone seeking an outstanding roofing experience.

Sincerely,
Dale Kniffen, Frisco, Texas

Asphalt Shingle Roofing – Repair

  • I felt like Town & Country had my best interest at heart rather than just trying to make me spend money. They did roof repairs, and I was able to speak with the owner, which was one reason why it was good. The guy was someone I trusted; I wasn’t just dealing with some company and its workers. I hired them because I liked their professionalism, (Wylie, Texas)
  • We had Town & Country come out and do the roof. They just came out and repaired some tiles that were messed up. They checked everything else out on the roof, and they redid all the waterproofing around the pipes. They did stuff I didn’t expect extra stuff and they were really quick. They came out here the same day and did the work really good. (Frisco, Texas)
  • They had a quick response, even for a small patch job. Other companies weren’t interested in doing it, but they were very good. They did several patch jobs for me, and on the occasion that the foreman was out doing the work, he took the time to answer the questions that I had. My sister’s in another town and needed her roof replaced. I gave her their name, they did her roof, and she was pleased. I got their name from the insurance company. I had just moved here, and they told me that other customers had used them and were satisfied. (Murphy, Texas)
  • “They are professional, timely and do excellent work.” (Plano, Texas)
  • “Prompt and courteous. Had a small leak between the entry overhang and brick veneer, roofer came out, located the leak and sealed at no charge. This small action sealed the deal for me to call Town and Country if I ever need a major roofing job.” (Lewisville, Texas)
  • “Ralph was excellent. He was prompt, honest and helpful. I will definitely keep his card and call him again. I will also recommend him to friends.” (Farmers Branch, Texas)
  • “On time, lowered original estimate when they saw work would not be as extensive as originally thought.” (McKinney, Texas)
  • “Did a great job. Even took care of trimming the tree that caused the damage to the roof.” (Rowlett, Texas)
  • “I spoke with Brian on a Thursday and he came out to take a look at the roof while I was at work. Then he came again on Saturday to take a look inside the attic to make sure that there was no internal damage. He also placed a barrier on the roof so that if it rained we would not have any further damage. He did everything that he said he would. He set an expectation and he stuck with it. We really appreciate that. The roof was fixed early the next week, no muss, no fuss. Thanks Brian!!!” (McKinney, Texas)
  • “Brian was very professional and reasonable and got the job done when I needed him to. I would recommend them in my business and to personal friends.” (Princeton, Texas)
  • “The service tech was able to complete the job the same day I made the inquiry. He was prompt and courteous and very professional. I was very pleased with the work performed.” (Corinth, Texas)
  • “They were prompt, courteous and efficient. I would use them again.” (Garland, Texas)
  • “Very quick and excellent work. Highest recommendation!” (Flower Mound, Texas)
  • “One of my four skylights leaked onto my new living room furniture so needed a quick remedy. I contacted Town and Country Roofing to reseal all 4 of my skylights to ensure the problem didn’t repeat itself. They contacted me immediately and gave me a low price quote, were on time and did a great job completing the job and there were no additional costs. They were true to their $$ quote.” (Lewisville, Texas)
  • “Very nice and professional. Came quickly and finished the job. Highly recommend and would use again.” (Frisco, Texas)
  • “They were very prompt in contacting me. The roof was repaired within 24 hours of the estimate.” (Frisco, Texas)
  • “Professional, Efficient, Quality Roof Repair. Excellent Customer Service. Will definitely use again.” (Rockwall, Texas)
  • “Nice guys. Did a really good job.” (Carrollton, Texas)
  • “5 star, even my neighbor took advantage of them.” (Flower Mound, Texas)
  • “I would definitely recommend Jeff Petty and Town and Country to my neighbors and friends. They were extremely professional, gave a fair and competitive quote, and most importantly they delivered exactly what they said they would and when they said they would deliver it.” (Allen, Texas)
  • “Great service and communication. Made suggestion to improve the overall outcome of the project. Provided estimates for 2 different approaches based on our current/future needs, and that would meet our budget requirements. We will definitely recommend to anyone who needs repair or replacement of their roof.” (McKinney, Texas)
  • “Jeff and his crew were excellent. Jeff came by when he said he would. He gave me service options. The work was done on time and on budget. I would HIGHLY recommend this company again!!!” (McKinney, Texas)
  • “Great service! Completed the entire project over teh phone from DC and these guys were everything mentioned on this site and more. Thanks for the professional service and fair pricing.” (Forest Hills, Texas)
  • “They completed the work on schedule and did a very good job.” (Dallas, Texas)
  • “Quick, professional response. One of the best contractors who had done work for me.” (Irving, Texas)
  • “Excellent and professional service. Would highly recommend and use services again if needed.” (Euless, Texas)
  • “Very pleasant group of guys to work with.” (Lewisville, Texas)
  • “They were on time and courteous. Did a good job on my roof.” (Little Elm, Texas)
  • “Working with Town and Country Roofing was a pleasure. They bid the work quickly and when I called them back to get started, they came out the same day and finished the job. Great price too!” (McKinney, Texas)
  • “They called me right away. There was someone out there the following day to give me a price. Once I agreed to the price they fixed my roof the same day. They left the bill in the mailbox and told me I could mail them a check. The process was seamless. It did not require me to take any time away from work. Great job. I will definitely be calling them when it is time to replace my roof.” (Flower Mound, Texas)
  • “Prompt, courteous, and professional team who did the job right and did it quickly, without leaving a trace of evidence they had been there. That is, except the job well done!” (Allen, Texas)
  • “He is a professional all the way. The repairs were done when he said they would be done and the price was good. I would use this company again and would recommend it to my friends.” (Little Elm, Texas)
  • “They are a good professional contractor, and good to work with.” (Allen, Texas)
  • “Fast Service, Reasonably priced!” (Frisco, Texas)
  • “Great job. They showed up when they said they would. Easy, good price. I would recommend them to anyone who needed roofing, or roofing repair done.” (Plano, Texas)
  • “Work performed in a timely manner.” (Plano, Texas)
  • “They came the same day and fixed the damage very quickly. Excellent work.” (Allen, Texas)
  • “Good price. Enjoyed working wiht the T&C Roof representative. He came across very sincere and professional. I would definitely do business with them again.” (McKinney, Texas)
  • “Very professional and did my work in a timely fashion.” (Richardson, Texas)
  • “I appreciate the attention to detail and quick response.” (Allen, Texas)
  • “Great response time. Very professional service. Would definitely recommend.” (McKinney, Texas)
  • “I received a call from the company within 24 hours of submitting the online request. Upon speaking to the company, they were at my home within 2 hours, gave me a fair price, and completed the work within 45 minutes. Overall, it took me less than 36 hours, from the point of first contact (via Service Magic website) Testimonials to job completion, to have my roof fixed.” (Lewisville, Texas)
  • “Very surprised and pleased for the fast response after recent extremely high winds damaged my roof. The roof was repaired extremely fast and for a very reasonable price. The gentleman in charge could not have been any more professional and courteous.” (McKinney, Texas)
  • “Ralph responded very quickly to our request. He and his employees were courteous and competent. I would highly recommend them to others.” (Frisco, Texas)
  • “While trying to sell our house our prospective buyer hired a roofer to inspect and estimate repairs. We decided to get our own estimates. I will be telling everyone how great our experience with T&C Roofing was! Not only were they the fastest in responding to our request but they came out the next day, gave us an estimate extremely lower than one we’d been given (for the same work!) and completed the work within an hour. I hardly knew they were there! Ralph, you were professional and courteous and it was a pleasure doing business with you!.” (Plano, Texas)
  • “Submitted request on Saturday night and received a call from Town and Country Sunday afternoon. They were able to stop by, quote the project and complete the same day. Was glad to get it done quickly so I didn’t have to worry about the upcoming weather during the week while shingles were missing.” (McKinney, Texas)
  • “Great service and a great job. The pricing was competitive and the repair person was knowledgeable. I would recommend them to anyone and will definitely use their services again in the future.” (Frisco, Texas)
  • “They called me the same day I notified you, came out and repaired my roof that same day. Now I know my roof will not leak.” (Plano, Texas)
  • “Good Experience!.” (Frisco, Texas)

Flat Form or Single Ply Roofing – Repair

  • “When I called…He answered any questions…He answered with professional advice and the quality of the job was top notch. I would use him for any job in that area.” (Frisco, Texas)

Metal Roofing – Repair

  • “Great job by Rob Nelson, personal, honest and can be counted on to do the right thing. I highly recommend him to anyone and will use him for any future roofing requirements.” (, Texas)

Asphalt Shingle Roofing – Install or Replace

  • “Town & Country was extremely helpful in an amazing way. They went above and beyond putting the roof on—they also helped with the insurance company. They were fantastic to work with. They replaced roofs for both our house and our rental property, and their customer service was great.” (Frisco, Texas)
  • “I went with Town & Country. Their sales individual was world-class, and he knew what he was talking about. He recommended some solutions to the problem. It was a small repair on a shed that actually attaches to my house. He not only recommended solutions, but he and his crew—there was one guy that came—did more than what I asked them to do. He added gutters and didn’t charge me more for them. I found them through my insurance company. I would recommend them. They were A+.” (Plano, Texas)
  • “They have really good customer service. When I called, they responded very quickly and answered my questions. This is the second time we’ve used them. They replaced our roof. We had used them once a few years ago, and this time we wanted to use someone that we already know.” (Frisco, Texas)
  • “They did exactly what they said they would do when they said they would do it. I highly recommend them.” (Mansfield, Texas)
  • “I couldn’t be more pleased with every aspect of the job, start to finish. They were reasonably priced, efficient, clean and did a spectacular job on the roof. This is one of the best companies of this type I’ve every worked with.” (McKinney, Texas)
  • They were very quick from the time that I decided to do the work till the time they put it on. I was able to upgrade to a 30-year architectural shingle, and it looks really nice. I didn’t have any problems with their customer service. I saw what they had to offer and called them, and they were able to come out. (Allen, Texas)
  • We were selling our house, and they were able to get there to do what needed to be done so that we could sell our house. They replaced our entire roof. Their customer service was very good. They were a recommendation. I would give them an A. (Prosper, Texas)
  • “They did an excellent job!” (Flower Mound, Texas)
  • “When installing everything went well.” (Denton, Texas)
  • “Good communication. Quality on time service. Excellent price.” (Denton, Texas)
  • “Job scheduled and completed in less than 10 days. Competent installation crew. Site clean-up outstanding!” (Lewisville, Texas)
  • “They came out that day to repair the damage by the windstorm.” (Frisco, Texas)
  • “Ralph, You and your team were the consumate professionals! T&C Roofing was responsive, prompt, and explained everything clearly and accurately. The work performed was excellent. Not only would I recommend you to anyone who asks, I would recommend you to anyone who does not ask in the normal course of conversation with friends and neighbors.” (Frisco, Texas)
  • “Doing business with Town and Country Roofing was a refreshing experience. Every promise and commitment was met to my satisfaction. The quality of the work was outstanding and the crew very professional and efficient. Ralph Harris is the type of service business man I wish I worked with every day. Thanks for a job well done.” (Lewisville, Texas)
  • “We received three great bids, but chose Town & Country because of Ralph’s knowledge and professionalism. His team was very courteous and did a great job, and Ralph made sure we were completely satisfied throughout the process. We would definitely recommend Town & Country to anyone looking for a quality roof at a fair price.” (Coppell, Texas)
  • “The crew of Town and Country was very good. They were quick and efficient. As of today I’m very pleased and with the warranty given on the roof I feel confident in case anything happens during the coming months. I would recommend Town and Country to all business associates and friends. Steve.” (Allen, Texas)
  • “Very easy and smooth transaction. Roof looks great!” (McKinney, Texas)
  • “Thank you for your help and cooperativeness and a job well done. Thank you for coming back and making sure there were no leaks. Jeanette and Ron.” (Beaumont, Texas)

Wood Shake or Composite Roofing – Repair

  • “They were incredibly prompt. The other roofer from service magic never showed up and never called back. Town and Country was very professional and reasonably priced.” (Allen, Texas)
  • “I work for an airline and have a rather erratic schedule. Town & Country accomodated my schedule. Provided prompt, courteous, professional and friendly response. The personnel were knowledgeable. The work was done quickly and with quality materials.” (Hurst, Texas)
  • “I worked with Alan. He was very professional.” (Rowlett, Texas)
  • “Good service.” (Coppell, Texas)
  • “Honest, Great communication, on time.” (Plano, Texas)
  • “It went well.” (Irving, Texas)
  • “Excellent response time and the repair looks good. The price was fair and the people involved were professional. I would highly recommend Town and Country for any repair work.” (Dallas, Texas)
  • “Excellent! Extremely prompt. Did not oversell. Very honest. Great work!” (Carrollton, Texas)

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