After the Storm: What Homeowners Should Do Following the September 21, 2025 North Texas Hail Event
October 08, 2025 by admin

Don’t wait — inspect, document, and act quickly to protect your roof and property

On Sunday, September 21, 2025, a powerful hailstorm swept across North Texas, causing widespread damage in Denton, Collin, and near Sanger and Anna. Reports show hailstones as large as 2 inches in diameter and gusting winds up to 70 mph, leading to structural damage, flipped semi-trailers, and damaged roofs and siding. Dallas News+2Facebook+2

As your trusted roofing partner in North Texas, Town & Country Roofing is committed to helping homeowners recover as quickly and safely as possible after storms like this. Here’s what you should know — and what to do next.


Signs of Storm & Hail Damage to Look For

Even if damage isn’t obvious from the ground, your roof may have suffered more than meets the eye. Here are warning signs:

  • Granule loss: Darker spots or exposed mat where hail knocked off protective granules
  • Dented or cracked shingles: Circular or “stressed” marks
  • Lifting or curling shingles: Wind may have broken sealants
  • Damage to gutters, vents, flashing, vents, and skylights
  • Interior leaks or stains appearing days later
  • Debris or broken tree limbs on roof / around home

We always advise homeowners not to climb up on their own. A professional inspection is safest and more thorough.


What You Should Do Immediately

  1. Document thoroughly
    • Take clear photos and videos of your roof and exterior surfaces
    • Get close-ups of damaged areas, dents, cracked shingles, gutters, etc.
    • Photograph the entire perimeter and any interior leaks or stains
  2. Tarp or temporary covering (if needed)
    • If you see open holes or exposed decking, get a tarp to avoid further water intrusion
    • Contact us for emergency dry-in / tarping services
  3. Schedule a professional inspection
    • We will walk the roof, assess both visible and hidden damage, and prepare a detailed damage report
    • We can work with your insurance adjuster and help you make a strong claim
  4. Report to your insurance
    • File the claim promptly
    • Submit the documentation we provide
    • Be present (or have representation) when the adjuster comes out
  5. Get multiple estimates, but act quickly
    • Don’t rush into the first quote you get — compare, verify credentials, ask for proof of insurance, licensing, references
    • But don’t delay too long — further deterioration or weather can exacerbate issues

Why Choose Town & Country Roofing

  • We’re local, experienced, and storm-damage specialists
  • We document damage thoroughly (photos, diagrams) so your insurance claim is strong
  • We’ve responded for years across north DFW and surrounding counties
  • We use proven, quality materials and provide warranties
  • We prioritize transparent communication and make the process simpler for you

What to Expect in the Next Steps

  • We’ll schedule your inspection (usually within 24–48 hours)
  • You’ll receive a full damage report and estimate
  • We’ll coordinate with your insurance company
  • Once approved, we’ll schedule and complete repairs or replacement
  • Final walkthrough and cleanup so your home is fully restored

Common Questions / FAQs

QuestionAnswer
Will my insurance cover this?Yes — most standard homeowner policies cover hail and wind damage (minus deductible). But the details vary — we can help you understand your coverage.
When do hidden damages show up?Sometimes weeks or months later — leaks, soft spots, or roof rot can set in. That’s why a timely inspection is critical.
Is a “cheap” roof quote a red flag?Often yes — be cautious of flyers, door-to-door contractors, or suspiciously low quotes. Ask for licensing, insurance, and references.
Should I wait or act now?Act now. Even small damage left unchecked can lead to leaks, structural decay, mold, or increased repair costs.

The September 21 storm jolted many homeowners into confronting roof damage they might not have known existed. But you don’t have to face it alone. Town & Country Roofing is ready to help you every step of the way — from inspection, to documentation, to repair or replacement.

If your home was in the impacted area (Denton, Collin, Sanger, Anna, McKinney, etc.), don’t wait. Contact us today for a free, no-obligation storm damage inspection and let us help you get your roof back in shape.